Frequently Asked Questions
Everything you need to know about your SOLE experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are attached to receive a full refund.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your foot or chest according to our instructions to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, SOLE is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and leather sourced from Gold-rated tanneries.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and flexible payment options via Klarna or Afterpay.